Privacy Policy

This policy describes the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

1. We may collect and process the following information about you (“Personal Information”):
   • details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access;
   • information that you provide by filling in forms on our site www.eusalive.co.uk (our site). This includes information provided by subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by eusalive and when you report a problem with our site;
   • if you contact us, we may keep a record of that correspondence;
   • we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
   • details of transactions you carry out through our site and of the fulfilment of your orders; and
2. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
4. We use information held about you in the following ways:
   • to ensure that content from our site is presented in the most effective manner for you and for your computer;
   • to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
   • to carry out our obligations arising from any contracts entered into between you and us;
   • to allow you to participate in interactive features of our service, when you choose to do so; and
   • to notify you about changes to our service.
5. If you are an existing customer, we will only contact you by electronic means with information about goods and services similar to those which were the subject of a previous sale to you.

Your Rights

We have a legal obligation to ensure that your Personal Information is kept accurate and up to date. Please assist us to comply with this obligation by ensuring that you inform us of any changes to your Personal Information. You have the right to request details of the information we hold about you and to delete or rectify any inaccurate information about you by sending us a written request to:

Digital Marketing Coordinator
EUSA
Potterrow
Bristo Square
Edinburgh
EH8 9AL

State your full name and your address. An administrative charge may be made for fulfilling this request.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.